To our lovely customers,

We hope that you are staying safe & well during this challenging time. 

We are very grateful to be able to stay open for business in Lockdown 3. 

We are a small family run business - managed by myself (Emma) & my daughter Ruby. 

We run Glow Chimp from a small home office where stock is kept in a clean environment. As we operate completely independently - there are no other staff apart from us!  This means that human contact is kept to an absolute minimum. 

Our orders are sent via Hermes & taken to our local Drop Off point at Willow Stores in Oakham, Rutland. 

All of our parcels are tracked & we will send you the tracking information via email when when we confirm that your order has been fulfilled. 

Our order cut off time is 2pm. Order received before then will be sent on the same day. Orders received after will be sent the following day. A speedier option is also available - which is a next day offer (please note cut off times in this respect). 

We are always here to help with any questions that you may have - simply email us at 

Take care & stay safe. 

Emma &  Ruby x